FREQUENTLY ASKED QUESTIONS

CAN I RETURN MY LASHES?

At Lashing All Over the City, we are committed to delivering the highest quality in our lashes and beauty products. To ensure the utmost hygiene and customer safety, all purchases of lashes and beauty products are final. This policy helps us maintain the highest standards of product integrity and customer satisfaction. We appreciate your understanding and are always here to asssist you in making the perfect selection. Purchases on fashion and accesories can be returned within 30 days of the purchase. 

HOW DO I SUBMIT A RETURN OR EXCHANGE?

If you dont love your fashion or accesories, simply start your return by emailing us at help info@lashingalloverthecity.com and we will get you sorted.

HOW DO I GET A REFUND?

Once we have processed your return, you will get your money back in 5-7 bussiness days, straight from our bank to yours

HOW MUCH IS SHIPPING?

we free standard shipping for all Lashing All Over the City orders over the $100. for orders under $100, standard shipping is $15.

YOU SHIP INTERNATIONALLY?

at this time, we are unable to ship orders overseas. We are working on international shipping but in the meantime, feel free to drop us a note so you can be one of the first in the know.

WHEN EXACTLY WILL I RECEIVE MY ORDER?

Your order will ship in 1-2 business days. Once your order hits on the road, how log it takes to deliver depends on your shipping method. if you choose standard shipping option, you order will arrive within 3-5 business days, depending on your location.